I have used Malwarebytes on my MacBook Pro for some time to run the occasional 'hygienic' check. In brief, Malwarebytes failed to install. Also when I had downloaded that fishy software I had actually downloaded two different versions and the other one I still have on my computer, never actually finished the installation though as it just stopped halfway through. Please help me? How do I find out if and what kind of malware/virus I've got on my computer and then - how do I get rid of it?Įdit: I have AdBlocker installed and when I started getting these pop-ups I was stupid and installed more safari plug-ins. I have no idea if this software is reliable and if this is true so. I haven't done anything else with it but it popped up and said: It's a MacBook Pro 13' from mid 2014.Īs I got a bit panicked today I googled 'malware mac' and ended up on 'Insider' which linked to a malware software called CleanMyMacX which I downloaded and installed. I obviously got a bad feeling by that so I shut it down and removed the program with an app called AppCleaner.

During the installation Terminal opened up on my computer and it wrote things on terminal by it self. A few weeks ago I tried to download a program (pirate/not verified.

I keep getting pop-ups on Safari, and I've never had that problem before. So thank you for the fluff answer of 'fully protected' - but I wasn't exactly fully protected, as I wasn't protected from your own app costing me money through no fault of my own - basically what real Malware does, rather ironic.Malware/virus? Hey there! I think my computer might be infected. *In regards to your reply - I had already contacted support, and been told they will not reimburse me for any loss the app has caused. If you ever have the same problem you are on your own, and you could be worse off than me. I am a paid Premium user, and I will not being using this software again ever - I can't risk it, and I would advise everyone who reads this not to either. Despite admitting fault, MalwareBytes will not reimburse me anything towards cost to buy more mobile data to make up for what I have lost to get through the month. It used 4gb of mobile data and 28gb of Wifi data in a few hours, running in the background, without my notice until the mobile data warnings showed up. This left me with no mobile data for the rest of the month, and I was lucky I had a cap on my mobile spending so it did not cost me any more than that. As I had MWB installed on my phone, this caused it to use up all of my phone mobile data, despite the fact the in-app settings were set to only update over Wifi. There was a glitch with the update server on the Android app - unrelated to anything I had done, and confirmed by MalwareBytes support. Malwarebytes glitch left me out of pocket and they don't care.

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